Need help? Read through the frequently asked questions below for answers. If you still need assistance, you can reach us by using the form at the bottom of this page.

My password doesn't work.

Passwords are case-sensitive, so "SECret" is not the same as "secret."

If your password still doesn't work, you will see a prompt that says: "Forgot your password? Click here." Click on the link and follow the instructions to reset your password. You will need the email address used to create the account in order to reset your password. If you do not remember the email address used to create the account you will need to re-register in order to preserve the security of our members.

I forgot my password.

If you enter an incorrect password you will see a prompt that says: "Forgot your password? Click here." Click on the link and follow the instructions to reset your password. You will need the email address used to create the account in order to reset your password. If you do not remember the email address used to create the account you will need to re-register in order to preserve the security of our members.

I forgot my username.

If you enter an incorrect username you will see a prompt that says: "Forgot your username? Click here." Click on the link and you will be asked to enter the email address used to create the account. Your username will then be sent to this address. If you do not remember the email address used to create the account you will need to re-register in order to preserve the security of our members.

I registered but never received a confirmation email.

After you successfully register, you should receive a confirmation email from us promptly. This email contains a link you need to click on to activate your free membership. (This prevents abuse by people registering with false email addresses.) If you didn't receive a confirmation email, please check your spam folder. Legitimate emails are sometimes incorrectly marked as spam. You may also need to add admin@wereyouthere.com to your list of acceptable senders in your email program. To request another confirmation email, please enter your username and password here. If you still don't receive your confirmation email, use the form below to contact us and we'll be glad to help. Please note: you cannot register twice with the same email address.

How do I post a story?

First pick an appropriate category, for example, EVENTS. Then either select a topic or create a new topic. When you are on the topic page you want, click on the "Add a Post" button and follow the instructions to upload a text, photo, audio, or video post.

Can I edit a post after adding it?

Not yet, but we'll be including this feature soon. Before adding your post, please use the "Preview" button to review your post and make sure you're satisfied.

Who owns the rights to the material that I post?

You do. We encourage noncommercial use of the content by other members in the hope that WereYouThere becomes a valuable resource for students and historians as well as anyone interested in history. But you retain the rights to the material you post. Please see the Terms for complete details.

What is WereYouThere?

WereYouThere was inspired by the belief that everyone has stories that deserve an audience. The site is designed to enable members to weave their memories together into a communal archive of interesting stories and conversations about the people, places, times and events that shape our lives. We're just getting started and we welcome your suggestions. You can help us grow by sharing a few of your own stories and inviting friends to join the conversation. Please see the ABOUT page for more information.

Is posting on WereYouThere the same as blogging?

No. Blogging is great, but the fact is that with over 100 million blogs now on the internet, most go largely unread. WereYouThere is designed to bring people together through shared life experiences. In other words, your stories get the audience they deserve – and you get to meet people with similar memories and interests. The best way to see how WereYouThere works is to browse through the various topics and see what other members are sharing.

What are tags?

Tags are labels or keywords that describe your post. These keywords help users find specific content when conducting a search. For example, if your post is a photo of the sun setting on a beach in Maui, you might add the following tags: sunset, Maui, Hawaii, beaches. When a user does a search for any of these words, your post will appear in the search results.